Terms of Service

By accessing or using ClaimVision and its products including QuoteSnap and ShopSupp you agree to be bound by these Terms of Service. If you do not agree to these terms do not use ClaimVision.

These terms constitute a legally binding agreement between you and ClaimVision Inc., a company headquartered in Calgary, Alberta, Canada.

ClaimVision provides AI-assisted tools for Canadian auto body shops:

QuoteSnap — A customer-facing photo intake tool that collects vehicle and damage information, analyzes submitted photos, and generates rough AI-assisted repair estimate drafts for shop review.

ShopSupp — An insurance estimate review tool that analyzes uploaded estimate PDFs, identifies potentially missing or undervalued repair operations, and generates supplement justification drafts for estimator review.

Custom automations — Workflow automation services scoped and built individually for qualifying shops.

QuoteSnap estimates are drafts, not final quotes.

Estimates generated through QuoteSnap are AI-assisted drafts based on customer-submitted photos and information. They are intended as a starting point for estimator review only. Final repair quotes must be completed by a qualified estimator or appraiser after proper in-person inspection. ClaimVision makes no representation that QuoteSnap estimates are accurate, complete, or suitable for any particular purpose.

ShopSupp supplements are drafts, not guaranteed approvals.

Supplement documentation generated through ShopSupp is AI-assisted draft content based on uploaded insurance estimate PDFs and ClaimVision's knowledge base of OEM repair procedures and industry standards. ShopSupp does not guarantee supplement approval, replace estimator judgment, or automatically submit anything to insurers. All supplement decisions, submissions, and negotiations must be completed by a qualified estimator or shop representative. ClaimVision makes no representation that supplement amounts will be approved by any insurer.

AI limitations.

ClaimVision's AI tools may produce inaccurate, incomplete, or outdated information. Photo quality, document formatting, and other factors affect output quality. Always have a qualified professional review AI-generated content before acting on it.

To use ClaimVision you must create an account and provide accurate business information. You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account
• Notifying ClaimVision immediately of any unauthorized access at isaiah@claimvision.ca

You must be at least 18 years of age and authorized to enter into contracts on behalf of your business to create an account.

Plans and pricing:

ClaimVision offers the following subscription plans billed monthly in Canadian dollars:

• QuoteSnap — $250 CAD per month
• ShopSupp — $850 CAD per month
• Suite (both products) — $1,000 CAD per month

Billing:

Subscriptions are billed monthly through Stripe. Your payment method will be charged on the same date each month. All prices are in Canadian dollars and exclude applicable taxes.

Cancellation:

You may cancel your subscription at any time by contacting isaiah@claimvision.ca. Cancellations take effect at the end of the current billing period. No refunds are issued for partial months.

Failed payments:

If a payment fails ClaimVision will attempt to retry the charge. If payment cannot be collected your account may be suspended until payment is resolved.

Price changes:

ClaimVision may change subscription pricing with 30 days notice to account holders by email.

You agree not to:

• Use ClaimVision for any unlawful purpose
• Upload documents or photos you do not have the right to share
• Attempt to reverse engineer, copy, or reproduce ClaimVision's AI models or knowledge base
• Use ClaimVision to generate fraudulent insurance supplement claims
• Share your account credentials with unauthorized users
• Attempt to scrape, extract, or systematically download ClaimVision data
• Use ClaimVision in any way that could damage, disable, or impair the service

Your content:

You retain ownership of all data, photos, documents, and content you upload to ClaimVision. By uploading content you grant ClaimVision a non-exclusive licence to process, store, and analyze that content to provide the service.

Model training:

By using ClaimVision you grant ClaimVision a licence to use your submitted data including damage photos, insurance estimates, supplement analyses, and repair outcomes to train and improve ClaimVision's AI models. This licence survives account cancellation for data already used in training. See our Privacy Policy for full details and opt-out options.

ClaimVision content:

ClaimVision's software, AI models, knowledge base, brand, and all related intellectual property remain the exclusive property of ClaimVision. You may not copy, reproduce, or distribute any ClaimVision content without written permission.

If you upload OEM repair procedure documents through the Knowledge Partner Program or any other ClaimVision feature you represent and warrant that:

• You hold a valid subscription or licence to access those documents
• You are authorized to use those documents in your shop operations
• Uploading those documents to ClaimVision does not violate any terms of service or licence agreement with the OEM or document provider

ClaimVision is not responsible for any licence violations resulting from documents you upload.

To the maximum extent permitted by Canadian law ClaimVision shall not be liable for:

• Any inaccuracies in AI-generated estimate drafts or supplement documentation
• Any supplement amounts denied by insurers
• Any losses arising from reliance on AI-generated content without qualified professional review
• Any indirect, incidental, special, or consequential damages arising from use of the service
• Any damages exceeding the total subscription fees paid by you in the three months preceding the claim

ClaimVision's total liability to you for any claim arising from these terms or use of the service shall not exceed the subscription fees paid in the three months prior to the claim.

You agree to indemnify and hold ClaimVision harmless from any claims, damages, losses, or expenses including legal fees arising from:

• Your use of ClaimVision
• Your violation of these terms
• Any content you upload to ClaimVision
• Any supplement claims you submit based on ClaimVision output
• Your violation of any third party rights including OEM document licence agreements

ClaimVision aims to maintain high availability but does not guarantee uninterrupted service. We may perform maintenance, updates, or experience outages from time to time. ClaimVision is not liable for any losses arising from service unavailability.

ClaimVision may suspend or terminate your account at any time if you violate these terms, engage in fraudulent activity, or if required by law. You may cancel your account at any time by contacting isaiah@claimvision.ca.

Upon termination your right to use ClaimVision ceases immediately. Your data will be retained for 90 days then permanently deleted unless you request earlier deletion.

These terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes arising from these terms shall be resolved in the courts of Calgary, Alberta.

ClaimVision may update these terms from time to time. We will notify account holders of material changes by email with at least 14 days notice before the changes take effect. Continued use of ClaimVision after the effective date constitutes acceptance of the updated terms.

For questions about these terms contact: